“Be the change you want to see in the world.” - Mahatma Gandhi
Thanks to Patrick Lambe, I had the privilege to meet Ms Kim Sbarcea from Thinking Shift yesterday over a KM session entitled "Establishing CoPs".
She is one of Asia Pacific's most experienced KM practitioners and has worked in KM roles in the legal and accounting industry before her current role at ASIC. She is currently best known for her work in building communities of practice and regularly advises organisations on this.
What I took away from the session was:
- How to identify and work with informal networks in the organisation
- The process of implementing CoPs (SOAP - Strategy on a Paper)
- The pitfalls, challenges and benefits of CoPs
An interesting new 'toy' a.k.a. tool I learnt was the Social Network Analysis (SNA) - the mapping and measuring of relationships and flows between people, groups, organizations, animals, computers or other information/knowledge processing entities.
These key learning points reinforced my understanding of Peter Senge's Learning Organisation concept as well as Michael Marquardt's 16 Steps into Becoming a Learning Organisation.
And this is essential info, folks, especially in an era where change is a constant. So it all ties nicely with John P. Kotter's philosophy. In his book, "Leading Change", he outlined the critical steps to successfully lead change in your organisation. My recommendation is to read the insightful reviews of the book before rushing to the bookstore or library... good stuff!
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